Reference

How We Run Your Account on teras88

These terms set out the rules that apply when you open an account, make deposits through DANA, OVO, or GoPay, and access the lobby on teras88 — available where local law in Indonesia permits.

Account access rulesDANA, OVO, GoPay deposit termsWithdrawal conditionsAccount suspension policyJurisdiction-dependent access
teras88 How We Run Your Account on teras88
CONTACT CHANNELS

How to Reach Us About Your Terms

If any part of these terms is unclear, or you need to raise a concern about your account, wallet verification, or a transaction made through DANA, OVO, or GoPay — reach out through any of the channels below. Our support team handles account-related queries and can walk you through what a specific clause means for your situation.

Live Chat Available directly on teras88 for account queries, terms clarification, and wallet concerns. Chat is the quickest route for most issues.
Email Support Send account or terms-related questions to our support email. Responses cover policy details, withdrawal conditions, and account eligibility questions.
WhatsApp Reach our Indonesia support team on WhatsApp for help with DANA, OVO, or GoPay transaction queries tied to your account terms.
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account data, wallet details, and transaction records are handled with care. We apply standard security practices to protect information tied to your DANA, OVO, and GoPay deposits and withdrawals. You can request a review of your account data or ask us to correct inaccuracies by contacting support directly.

Data Handling

We store account information — including your registered wallet details for DANA, OVO, or GoPay — only as long as your account remains active or as required by applicable obligations.

Cookie Use

We use session cookies to keep you logged in and to remember your account preferences. You can adjust cookie settings in your browser, though some features may not work without them.

Account Security

Login is protected by OTP verification sent to your registered number. Never share your PIN or OTP with anyone — our team will never ask for these details.

Data Requests

To request a copy of your stored data, ask for corrections, or close your account entirely, contact support via live chat or email with your registered account details.

Common Questions About These Terms

Questions about how these terms affect your account come up often. Here are the answers to what we hear most from people using DANA, OVO, and GoPay to fund their accounts on teras88.

Yes. Every transaction — whether you deposit via DANA, OVO, or GoPay — is subject to these terms. The rules around wallet verification and withdrawal conditions apply to all three payment methods equally.

We publish all updates on this page. Continuing to use your account after a change is posted counts as acceptance. If you do not agree with an update, contact support before your next session.

We may suspend or permanently close accounts that breach these terms. This includes misuse of wallet payments, providing false registration details, or accessing the service from a restricted region.

Contact our support team via live chat or email with your registered account details. We will confirm what data is stored and can correct or remove it where applicable under local obligations.

Access depends on local law in your area. We make the service available where local regulation in Indonesia permits. Players in Makassar and other regions should check that access is allowed under local rules before registering.

Start by raising it with our support team — most account disputes are resolved at that step. Provide your account ID and a clear description of the issue so we can review the specific transaction or policy point.