Reference

How teras88 Handles Your Account Data

When you open an account on teras88 and connect your DANA, OVO, or GoPay wallet, the data you share stays under our protection.

Account data protectionDANA, OVO, GoPay wallet securityYour right to access and correctData retention clarityContact path for privacy requests
teras88 How teras88 Handles Your Account Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Wallet Data Security

Your DANA, OVO, and GoPay account numbers are stored with encryption. We never display your full wallet number on-screen after initial verification is complete.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these from your mobile browser at any time without losing your account.

Data Retention

Account and transaction records are kept for as long as your account is active and for a period after closure as required by applicable rules in eligible regions. Inactive accounts are flagged for review.

Requesting Changes

You can ask us to correct inaccurate details, restrict processing, or delete your account data. We handle each request through our support team and respond within a reasonable time frame.

PRIVACY CONTACT

Reach Us About Your Privacy

Team online

Live Chat

Open the chat window from the lobby at any time to raise a privacy concern, request data access, or ask us to correct your stored account details.

Email Support

Send a written privacy request to our support address. Include your registered phone number or wallet type — DANA, OVO, or GoPay — so we can locate your account.

Account Help Page

Log into your account and head to the help section to submit a data-correction or deletion request directly from your profile without needing to contact support.

Common Questions About Your Privacy on teras88

These are the questions we hear most from account holders across Indonesia about how their data is handled, stored, and protected on teras88.

We collect your name, email address, phone number, and the wallet details you register — your DANA, OVO, or GoPay number. Device data like your IP address is also logged automatically on each login.

Wallet data is only shared with the payment processor completing your transaction. We do not pass your DANA, OVO, or GoPay details to advertisers or any unrelated third party.

We retain account and transaction records for a period after closure as required by applicable rules in the eligible regions we serve. The exact period depends on local regulatory requirements.

Yes. Contact our support team via live chat or email with your registered phone number or wallet type. We will locate your account and send you a summary of stored data.

Log in and use the help section in your account profile to submit a deletion request, or reach us via live chat. We review each request and respond within a reasonable time frame.

We use session and preference cookies to keep the lobby working correctly on your mobile. You can clear cookies from your browser settings at any time; your account data is stored separately and is not affected.